Terms of trade
Order Confirmation
Each order of chosen goods is registrated in the intern system of the e-shop VZACNYKYTKY and than is automatically despatched confirmation e-mail.
Our worker will comfirm by e-mail each order within 3 working days (exceptionally later), he will specify all details at the same time. Please, enter your e-mail address correctly. Thank you very much for your understanding.
Business conditions
E-shop operator:
Ma. Rudolf Krajča
Běly Pažoutové 20, 62400 Brno, Česká republikaIČ: 68080352
VAT: CZ 6510311093
Provider is not registrated like a VAT payer.
WE DO NOT SEND PLANTS FROM THIS PERIOD!
"PRODUCTION TO ORDER" FROM 1.1.2012(at 8.a.m.!)
WE WILL RESPOND TO YOUR QUESTIONS ABOUT ORDERS
ONLY ON MONDAYS AND
THURSDAYS FROM 8-10 a.m.!!!
WE DISPATCH PARCELS EVERY MONDAY, TUESDAY AND WEDNESDAY. THESE DAYS YOU CAN EXPECT (AFTER 3 P. M.) NOTICE ABOUT DELIVERY (INCLUDING TRACK NUMBER).
WE DO NOT EXPORT PLANTS and SEEDS
OUTSIDE OF EU !!!
Order and conclusion of a sales contract
We will export plants (from items Cacti, Grafted cacti, Suculents) since 15.3.2012.
"PRODUCTION (GRAFTING) TO ORDER" WILL BE SENT SINCE 20 MAY 2012
YOU CAN NOT FIND THE "BASKET" SYMBOL BY THE PLANTS WHEN IT´S OFF SEASON !!!
All of the orders made through the e-shop of company VZACNYKYTKY
are considered as mandatory. The buyer confirm by ordering the goods, that he has been acquainted with business conditions and that he accept them.
The order is a draft of sales contract. The sales contract is really set in the moment of delivery and payment of the ordered goods by the buyer.
The electronic order is valid only after filling all of the specified data and terms. Place of delivery is address filled in the order form by the buyer.
Property right comes to the buyer on condition, that he pay for the goods, after accepting the goods.
By filling the registry form, or binding order through the e-shop Rudy Krajca (VZACNYKYTKY), the buyer agrees with rounding-up and archiving personal data by the seller. These data will not be provided to third person.
All plants are shipped bare-rooted via Czech Post
Dates of delivery
If the goods are in stock, than the date of delivery is within 14 days from the order. If the goods are not in stock the customer will be informed within 3 working days from the order.
Prices
All the prices are in Euro .
Our parcel service is based on the packets with the weight to 2 kg, for that is accounted:
DELIVERY COSTS
package + postage =10 Eu - plants and accessories
package + postage = 7 Eu - seeds
All unstorable products and the products over 2kg make extra costs.
Payment conditions
Bank transfer
+ 5,6Eu fee, this payment bank marks like "fee for foreign payment"
Rudolf Krajca
Komercni banka, Brno
ACCOUNT NUMBER: 86-1458620257 / 0100
IBAN: CZ6501000000861458620257
SWIFT: KOMBCZPPXXX
MARK NUMBER OF YOUR INVOICE IN YOUR
PAYMENT!!! VARIABLE SYMBOL = INVOICE NUMBER
Payment on account
We accept the payment in advance per Click and Buy. The payment is arrived, when the corresponding amount is scored on our account.
Immediately after the receipt of the payment is the ordered good sent.
PayPal payment
We accept all common credit cards (VISA, MasterCard, American Express and more) and PayPal money transfer.
There are 3 POSSIBILITIES:
1. to click here bellow - You will be redirected to secure PayPal site for a payment (in describtion of payment write your name!)
2. pay after finishing your order by click on the button PayPal click here to pay :-)
3. My PayPal e-mail address is vzacnykytky@vzacnykytky.cz
Refunds
In accordance with the provision of Act. No. 367/2000 Sb. is the buyer entitled to withdraw from contract without cause within 14 days from delivery. If he decides to withdraw from contract in this term and observe the terms, the purchase price of the goods will be returned to him.
Please, contact us and arrange way of return of the goods.
Returned goods must be in an original wrapping, this goods must not be devalued through use, tear or wear, in a defect-free condition and the goods must be complete and with a copy of proof of purchase.
We only return money for ordered goods, not for packaging fees.
The money will be returned to the buyer by post money order or by amount brought to the bank account, namely within 10 working days after obtainig the goods by seller.
Do not remit the goods Cash–On–Delivery in any case, it will not be accepted and the term of settling will be prolonged!
If the buyer will not satisfy any of above mentioned conditions, the seller will not accept the withdrawal from the contract and the goods will be returned at the expense of the buyer. The Business Conditions are effective as of 1.3.2009.
